To make use of the right of withdrawal in relation to any product or service purchased through our website and subdomains, you are required to inform us at the following address:

IPMShop S.r.l., via F. Brioschi 74, 20141 Milano (MI)

of your decision to withdraw from this contract by an explicit declaration (for example, a letter sent by post or e-mail). To meet the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

We remind you that, pursuant to art. 59. co. 1, lett. i) of the Consumer Code, the right of withdrawal is excluded with regard to the provision of sealed computer software that has been opened after delivery. If you have placed an order, you have the right to withdraw from the contract, without giving any reason, within 14 days.

The withdraw period expires after 14 days.

In the case that you have purchased a product, the refund can be suspended until the goods are received by us or until the demonstration by you that you have sent the goods, if previous. In the case just described, please return the goods to the following address:

IPMShop S.r.l. c/o IdeaPM via Giusti 6, 20090 Cesano Boscone (MI)

without undue delay and in any case within 14 days from the day in which you have communicated your withdrawal from this contract. The deadline is met if you send back the goods before the expiry of the 14-day period.

Important Note: the right of withdrawal is not valid for business customers, namely all customers who have specified a VAT number during the registration process on the site.

These conditions are updated to March 9th 2020