How to stop recording on CloudPlay

At any time you wish, you can stop registering from your subscription. The same will neither be canceled nor extended. After you stop recording, the camera will not record any new clips to the cloud storage, but you will always be able to view and playback video clips and alarm history (within the storage period). For example, if you have a 7-day cloud storage plan and decide to stop recording on January 8th, you can play back your recorded history from January 1st until you stop recording. The following day, you will be able to view and play the history recorded from January 2nd to January 8th. By January 15th, all data that exceeds the number of days of storage will be deleted. Once activated, your subscription period begins immediately and will not stop if you stop registering. For example, if you activate the service on August 15 and your subscription period is one month, if you stop cloud recording between August 20 and August 30, your subscription period will end on September 15.

If you have set up automatic credit card payments, your subscription will automatically renew at the end of each billing cycle.

You can change both the storage period and the billing (e.g. 7-day plan becoming a 30-day plan) on your CloudPlay subscription.

A single app and an application for Windows

All Ezviz products can be viewed, configured and managed via the dedicated (free) app, available for iOS and Android. By installing the Ezviz app on your smartphone, just scan the QR code to be online immediately. If you want to view the recordings of your PC camera (for Windows only), frame the specific QR.

Download one of the applications