How to configure the SIM once inserted?

Once the SIM has been inserted into your SmartTrackerKids 20T the calling functionality will work immediately, but to obtain the correct connection to the app, it is necessary to configure the watch appropriately based on the mobile operator chosen. To set up a newly inserted SIM in a new smartwatch, follow these steps:

• Check current APN | Send the following SMS from another phone to the number of the SIM inserted in the smartwatch to check if the APN needs to be configured: " pw,123456,ts# ". You should receive a reply SMS with information on the current status of the APN. If the current APN setting is correct, the message will include "NET: OK". In this case it is not necessary to follow any other steps.
• APN Configuration | If the previous step is not successful, then you will have to request some data from your mobile operator (APN, MCC and MNC name). Once obtained, send an SMS from another number to the SIM inserted in the smartwatch "pw,123456,apn,APN_NAME.internet,User_Name,User_Password,MCC/MCN#" the User Name and Password field should be left blank, as in the following example:
  • Example APN configuration for Telstra in Australia:
    - APN name: telstra.internet
    - Username: (empty)
    - Password: (blank)
    - MCC: 505
    - MNC: 01
    Send the following SMS to the SIM number in the smartwatch: "pw,123456,apn,telstra.internet,,,50501"
• Check and Restart | Once After sending the SMS command, you should receive a confirmation SMS with the message “ set apn… succeeded ”. At this point, restart your smartwatch to apply the new settings.

If the procedure is not successful and SmartTrackerKids is not visible from the app once added, it is recommended to check the data entered and repeat the procedure from the beginning.